Consumers complaining about pottery barn most frequently mention customer service, credit card and delivery date problems.
Pottery barn customer service reviews. I order two lanterns from their online shop, one large and one medium. Read employee reviews and ratings on glassdoor to decide if pottery barn is right for you. Recent recommendations regarding this business are as follows: Reviews from pottery barn employees about working as a customer service representative at pottery barn.
Read employee reviews and ratings on glassdoor to decide if pottery barn is right for you. I received an email saying the code was not valid. Pottery barn you need to figure out to stop doing this to your customers who pay thousands of dollars for high end furniture. Pottery barn employee reviews about customer service updated oct 11, 2020
Pottery barn ranks 306 of 1470 in furniture and decor category. Who are looking for furniture made in the usa. Glassdoor has 899 pottery barn reviews submitted anonymously by pottery barn employees. I'm talking about what they call customer service via phone.
Pottery barn was first mentioned on pissedconsumer on aug 06, 2007 and since then this brand received 704 reviews. Complaintsboard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns. Pottery barn doesn't even deserve a one star rating. Pottery barn employee reviews about customer service updated nov 20, 2020.
At which point they refunded 3 out of 4 items and refused to refund the last item. You can find contact details for pottery barn above. When you use it and use paypal, the code disappears and pottery barn charges the full amountplus shipping. I received a rug i ordered via pottery barn.
Then after people buy/ order, then they order it from their manufacturer over seas. Reviews for pottery barn customer service (8) horrible service= scam company. Who prefer to shop in person or online. We enjoyed reviewing pottery barn and think this brand is a great choice for shoppers:
Pottery barn employee reviews about customer service updated oct 8, 2020. I was sent one large and one small (obviously cheaper) lantern. I bought an expensive coffee table in june. Every single time i called i get a different answer.
Real pottery barn customer reviews. Read employee reviews and ratings on glassdoor to decide if pottery barn is right for you. Pottery barn has a consumer rating of 2.61 stars from 214 reviews indicating that most customers are generally dissatisfied with their purchases. I gave a 2 star in anticipation that the comforter is a quality product;
Customer service 1.888.779.5176 customer service email customerservice@potterybarn.com. The package was delivered on the 10th and pottery barn did not begin the return process until i called on the 17th. Contact pottery barn kids customer service. I called customer service and spoke to whitney for about 20 minutes (placed on hold several times).
Otherwise a 1 star would be appropriate given the lack of good customer service. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Pottery barn has the worst customer service. If you truly can't live without furniture from pottery barn, i recommend ordering at least 3 months before you actually want the product delivered.
The overall rating of the company is 1.7 and consumers are mostly dissatisfied. They have the most atrocious customer service i have ever experienced. Pottery barn has a code “unwrap” for 25% discount and free shipping. The carrier who delivered the rug did not ring the bell for my condo unit but instead left the rug outside the condo garage door area where the public walk by and anyone could have stolen the item.
Today i received a pottery barn email with a discount code. Glassdoor has 894 pottery barn reviews submitted anonymously by pottery barn employees. At least a 5 year warranty on the cushions. I am a designer with a professional interior design studio and i have honestly never had customer service worse than this.
I ordered furniture in july 2020. Congrats pottery barn you stole 53.50 from me. Create or shop a baby registry to find the perfect present. If you requested a response, it will be sent within 24 hours.
57 reviews of pottery barn pottery barn is a home decor store offering a large number of design elements from furniture down to basic design accessories. I chose 2 items to order, then cut and pasted the code into the order page. This store is really nicely laid out, with a lot of different displays, and usually has sales running to clear up merchandise from last season (this is where i find a lot of good stuff). It all started with trying to get a designer quote for only 2 pieces of furniture, this took nearly a month.
Initial pottery barn complaints should be directed to their team directly. Who don’t mind that the furniture does not come with a warranty. Pottery barn kids ranks 374 of 1469 in furniture and decor category. Pottery barn employee reviews about customer service updated 23 sep 2020.
Do not use pottery barn delivery, stay away from pottery barn. Public published review 5/23/18 ordered a pierce sectional in march, pottery barn accepted my payment and said the sectional would be delivered april 30, it is now may 23, i have placed 5 calls to pb customer service, each call averaging 30 minutes, i have talked to megan, christine, emon, dana, ann, and lorraine, all have said they would look. Really disappointing customer service from pottery barn. Pottery barn kids was first mentioned on pissedconsumer on apr 24, 2010 and since then this brand received 207 reviews.
Pottery barn has got to the the worst company i have ever worked with, ever. Glassdoor has 907 pottery barn reviews submitted anonymously by pottery barn employees. Complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with pottery barn customer service. They gained 53.50 from a customer.
Pottery barn, you need to take a lesson on customer service from stores like moosejaw. Come to find out, they sell big on their sale events. Here are some real positive reviews from pottery barn customers Pottery barn kids offers kids & baby furniture, bedding and toys designed to delight and inspire.
25, 2020 service at pottery barn is unbearable! Visit us in person at a store near you. Thank you for emailing pottery barn. First, they would not honor a discount listed on their official website and while inquiring why the discount wasn't given, they.
Related topic:First, they would not honor a discount listed on their official website and while inquiring why the discount wasn't given, they. Thank you for emailing pottery barn. Visit us in person at a store near you.