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He said they had no reports of any outage in our area.
Converge customer service review. These professionals provide expert support that wins your trust and dedicated customer service that earns your loyalty. After implementing converge enterprise in our business our customer base grew by 200%. Where morality and spirituality converge at amazon.com. Google reviews puts it at a nice 2.5 / 5 stars, 39 reviews.
This is far worst customer service i've ever seen! I'm thinking of switching to ict as well, here is what i've found: Service coverage and available areas. Not all features available in every country.
Converge’s customer service personnel are not rude (in our experience so far). Their hotline eternally rings as if nobody is really there to pick up. Your mobile carrier may charge access fees depending upon your individual plan. Converge ict fiberx inquiry hotlines:
I kept calling customer service and up until a few months ago, it was still relatively easy to get to speak to a tech support rep. I am a converge subscriber for almost 2 years already (in january), altho its hard to reach hotline takes almost 30mins at times, its still the fastest turnaround time of the 3, they keep their subscribers updated thru text, sometimes i wake up having 2 texts already, one is informing of outage in an area, the 2nd having it resolved, technical service crews will dispatch even on sundays, low. Because the moment a potential customer sees a positive review from a friend, you've already won his or her. Unlike other isps, these plans have unlimited volume allowance, so you can definitely take advantage of the fiber speeds.
Find helpful customer reviews and review ratings for the good life: Read honest and unbiased product reviews from our users. The company is planning to go public with ipo happening in october and in order to raise more capital for its rollout and expansion. The software is really handy and i liked it a lot.
Customer billing and shipping address click ‘pay with card’ the details entered are copied into the summary screen on the right hand side to enable you to quickly and easily review with the customer on the telephone prior to processing the. Transactions only accepted in the country in which converge was sold. I’ve been using pldt internet the past 13+ years and thinking of getting a second internet provider as backup. Then it got more difficult during the day, so i tried calling converge late at night (past midnight) and i still managed to get to a rep within a few minutes of.
Your review is a big help for netizens looking of an isp. Converge is sold in the united states, canada and puerto rico. Some features may require additional fees. (02) 6670848 converge ict customer experience hotlines:
Check the box to send a receipt to the customer’s email address; Currently, the service area of converge is only in metro manila and its immediate neighboring cities such as cavite, rizal, pampanga, laguna, tarlac, and zambales, with the farthest from manila being baguio up north and batangas down south. Find helpful customer reviews and review ratings for caterpillar men's converge steel toe industrial shoe at amazon.com. So customer service needs to lead the way in every aspect of your marketing campaign.
They are, however, very hard to reach. It is a different case for pldt as they received 99 reports, originating from bacoor, carmona, quezon city, sampaloc, tarlac city and 24 more cities. Anyway, as it happens, internet was back in about 25 minutes so i ended the call. Keep up the great reviews.
Ok, i’m going to be straight to the point. He’s called them several times for the past week and every time he does, he gets routed to voicemail. It’s february 9, 2019 and currently, i am not happy with converge’s service. This just kept getting more frequent as time went on.
Super thanks on a good, detailed review on converge ict. Read honest and unbiased product reviews from our users. Converge has announced that it will be augmenting its customer service capabilities in order to more efficiently serve its customers. One star down from this review.
With features like email marketing and drip marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. He said he will file a report. At the time of this writing, converge received 125 reports, originating from general trias, carmona, quezon city, tarlac city, alasas and 17 more cities based on the data presented at outage report. Connectivity in north and central luzon has been restored for residential and corporate clients.
Below are the following customer service hotline, email or support page of each fiber connection providers: On fri, nov 27, 2020, 2:20 pm , <nor***@convergeict.com> wrote: So thank you, converge, for your very “reachable” customer service team. I was convinced that converge service was poor and i was insisting to the poor customer service agent that converge is having so many outages!
The problem is, calling their service hotline is impossible. To get in touch with converge ict directly or to talk to their customer service agent, simply dial any of the following numbers depending on your need or location:
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To get in touch with converge ict directly or to talk to their customer service agent, simply dial any of the following numbers depending on your need or location: The problem is, calling their service hotline is impossible. I was convinced that converge service was poor and i was insisting to the poor customer service agent that converge is having so many outages!
