The line was bad from pole to house and that's their responsibility to fix.

Centurylink customer service reviews. 6 reviews of centurylink customer service is very bad. If online reviews are to be believed, centurylink has some significant room for improvement. Centurylink was first mentioned on pissedconsumer on dec 08, 2009 and since then this brand received 3358 reviews. Today, it offers an array of services to customers around the globe.

Was a very difficult process to get through to good customer service. Centurylink ranks 353 of 1407 in telecommunications category. But, while their availability is really good, the overall service is rated ‘average.’ the most common complaints users voice about their customer service is having to explain the issue. You cannot speak to a live person.

Centurylink may have placed in the bottom half, with 59 points, but customer service experience is not easy to generalize. Centurylink reviews 498 • bad. I was a customer of centurylink for 5 years, it wasn’t the best service but it did the job. Acsi’s 2019 report and recent j.d.

Recent recommendations regarding this business are as follows: Complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with centurylink customer service. I still don't have internet. 38 reviews of centurylink i have been waiting to get my internet hooked up for over three weeks.

The technician came and setup my internet and all was well for a few weeks. If you value customer service over the price and speed of your internet connection, you may want to look elsewhere. If you go with centurylink, you will be sorry for years even after you cancel because of the crappy service, their customer service that is legendary in their rudeness, incompetence and condescending attitude. Centurylink’s customer support is available around the clock, 24/7, for all their customers, no matter which internet plan you choose.

Specifically, their phone solutions come with a clear connection, total reliability, and unlimited local calling at a low monthly price. Centurylink is a technology and telecommunications company with roots dating back to 1930. Your experience can help others make better choices. Slow service and frequent outages seem to lead the list of complaints (presumably these are dsl customers).

I asked to speak with supervisors nearly every time i called and none seemed to be available. Broadbandnow shows centurylink’s customer reviews give centurylink. They finally sent out centurylink crew and fixed it, now it works as promised. Glassdoor has 4,388 centurylink reviews submitted anonymously by centurylink employees.

Initial centurylink complaints should be directed to their team directly. My neighbor decided to setup one as well but in the process, the technician cuts off my internet. Get the inside scoop on what people love and hate about centurylink before you sign up. Internet is out about 25% of the time.

Read honest and unbiased product reviews from our users. The internet connection and speed has also been pretty much perfect. I dropped them and went with cox for internet service. They did give a credit as well.

This is the worst service i have ever received from a company. Centurylink could have ran new lines , saved a lot of cash ,kept customer base, and sped up service response time for everybody. The worst company in the history of the… the worst company in the history of the universe. But the other customer service operator didn't seem to.

Before you decide on internet service from centurylink, learn from 3,263 reviews from verified customers with an average rating of 3.17/5 stars. After reading the horrible reviews about centurylink, i thought i would give the service a try. Power rankings both place centurylink below other big names like at&t and comcast xfinity when it comes to customer experience. Each centurylink internet plan has a 1tb data limit, which is pretty standard.

Norton antivirus is also included. A free inside look at company reviews and salaries posted anonymously by employees. Customer service phone number is all automated and if you indicate you want to talk to someone, they send you to a virtual chat assistant that is completely worthless. I’ve been cut out of the chat at.

This should have been tested on their end when switched on. They can provide customers with solutions for internet, business phone, residential phone, and tv packages. I have been with them for years and they have an amazing customer service and support team and always put their customers first. It’s not always easy to separate customers’ satisfaction with the service they provide to home security customers from the service they provide to.

They don't want to help you, they just want there money. I have spoken to at least ten different reps that have not resolved the issue. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Join the 494 people who’ve already reviewed centurylink.

Read employee reviews and ratings on glassdoor to decide if centurylink is right for you. Should have option for zero or minus stars. Paying more but, at least cox cares about there customers. Get vyve instead., run run as fast as you can do.

Centurylink has a i don't care attitude about its customers, and seems to be running a bankrupt company. I hate seeing negative reviews for centurylink. Century tel is a terrible provider with slow service and very slow response. You can find contact details for centurylink above.

Centurylink appreciates [redacted] giving us the opportunity to review the handling of his accountat centurylink we strive to provide outstanding customer service and his comments are appreciated plus utilized to enhance our trainingupon review, i verified [redacted] ***’s installation concerns were addressed on june 23, at that time, the installation was completei referred [redacted] to our. A free inside look at company reviews and salaries posted anonymously by employees. Your internet subscription come with 11 email accounts that have about 5gb of online storage each. Complaintsboard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns.

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